p

COVID-19: What We're Doing to Keep You Safe

    FAQs

    Here are some questions/answers that we are frequently asked. If you have additional questions that aren’t covered here, please feel free to give us a call at Vernon Hills Animal Hospital.

    Frequently Asked Questions

    What are the hospital hours?

    Our hospital is open Monday – Tuesday from 8 AM to 7 PM, Wednesday – Friday from 8 AM to 6 PM, and Saturday from 8 AM to 1 PM.

    What forms of payment do you accept?

    We accept cash, checks, credit cards (Discover, MasterCard, and Visa), and CareCredit.

    Learn more about our payment options here.

    At what age can I have my pet spayed or neutered?

    Spaying or neutering can be done at approximately 6 months of age. However, new research has revealed that some larger breeds, such as Labradors and Golden Retrievers, shouldn’t be neutered until at least a year of age. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screening is recommended prior to undergoing anesthesia and surgery.

    How long do the sutures stay in after my pet's surgery?

    Procedures involving sutures require them to be removed in 10 to 14 days following the surgery.

    Do you board pets?

    Local ordinances prevent us from boarding pets. However, our hospitalized patients can be kept in our animal hospital overnight.

    Do I need to have an appointment?

    Yes, our veterinarians see patients by appointment only.

    Can I make payments?

    Payment is required at the time of service.

    Learn more about our payment options here.

    What is the pre-anesthetic blood screening?

    This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts, and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

    Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, helping prevent spraying and marking, and also decreasing the surplus of unwanted puppies and kittens.